Terms of Use

Your Agreement with Neck Haven Pillows

By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree to these Terms, please do not use this site. These Terms govern your use of Neck Haven Pillows’ official cervical support pillow website and all related services.

About Neck Haven Pillows and Our Cervical Support Mission

Neck Haven Pillows is an official brand website dedicated to transforming your sleep through expertly designed cervical support pillows. We showcase our collection of ergonomic pillows, provide detailed product guides, and link to Amazon.com where purchases are completed. Neck Haven Pillows earns affiliate commissions on qualifying purchases through the Amazon Associates Program. Our product coverage reflects our independent editorial focus on neck pain relief, proper spinal alignment, and restorative rest.

How Neck Haven Pillows Earns Through Amazon Associates

Neck Haven Pillows participates in the Amazon Associates Program, an affiliate advertising program that allows us to earn commissions by linking to Amazon.com. When you click a product link on our site and complete a qualifying purchase on Amazon, we receive a small commission at no additional cost to you. This affiliate relationship supports our ability to provide comprehensive cervical support pillow content and maintain this website. Our product recommendations are based on our independent editorial judgment focused on neck pain relief and sleep quality—we are not paid by manufacturers to feature their products.

Intellectual Property Rights for Neck Haven Pillows Content

All content on this site—including text, images, graphics, logos, page designs, and product descriptions—is the property of Neck Haven Pillows or its content suppliers and is protected by applicable copyright and intellectual property laws. You may use this content for personal, non-commercial purposes only. Reproduction, distribution, modification, or commercial use of any content from this site without written permission from Neck Haven Pillows is strictly prohibited. Third-party brand names, product names, and trademarks referenced on this site remain the property of their respective owners. Neck Haven Pillows is not affiliated with, endorsed by, or sponsored by any third-party brands unless explicitly stated.

Expected Conduct When Using Neck Haven Pillows

You agree to use this site only for lawful purposes in compliance with all applicable laws and regulations. You may not use this site to: systematically scrape or extract content through automated means; attempt to gain unauthorized access to any part of the site, our systems, or other user accounts; transmit harmful, unlawful, threatening, abusive, defamatory, or disruptive content; interfere with the proper functioning of the site; or engage in any activity that violates applicable laws or these Terms. Neck Haven Pillows reserves the right to terminate access for users who violate these conduct standards.

User Submissions on Neck Haven Pillows

If this site accepts comments, reviews, or other user-generated submissions related to cervical support pillows or sleep health, you grant Neck Haven Pillows a non-exclusive, royalty-free, perpetual, worldwide license to use, display, reproduce, modify, and distribute such content across our platforms. You represent that any content you submit does not violate any third-party rights and complies with applicable laws. Neck Haven Pillows reserves the right to moderate, edit, remove, or refuse to publish any user submissions at our sole discretion without prior notice.

Third-Party Links from Neck Haven Pillows

This site contains links to Amazon.com and other third-party websites for your convenience. These external links are provided as part of our cervical support pillow recommendations and affiliate partnerships. Neck Haven Pillows does not control and is not responsible for the content, privacy practices, product quality, fulfillment, customer service, or accuracy of any third-party site. When you click a link and leave our site, you are subject to the terms and policies of that external site. Visiting external links is at your own risk. We encourage you to review the privacy policies and terms of any third-party site you visit.

No Warranties from Neck Haven Pillows

This site and all content, products, and services referenced herein are provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Neck Haven Pillows does not warrant that the site will be error-free, uninterrupted, secure, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any content, product information, or recommendations. Product specifications, pricing, and availability are controlled by Amazon and may change without notice. Use of this site is at your own risk.

Limitation of Liability for Neck Haven Pillows

To the maximum extent permitted by applicable law, Neck Haven Pillows and its operators, employees, affiliates, and content suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, sleep quality, or other intangible losses, arising from your use of this site, inability to use this site, or reliance on any content or product recommendations. This includes damages resulting from product purchases made through affiliate links. In no event shall Neck Haven Pillows’ total aggregate liability for all claims arising from your use of this site exceed one hundred US dollars ($100). Some jurisdictions do not allow limitations on implied warranties or liability for consequential damages, so these limitations may not apply to you.

Your Indemnification of Neck Haven Pillows

You agree to indemnify, defend, and hold harmless Neck Haven Pillows and its operators, employees, affiliates, partners, and content suppliers from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees and court costs) arising from: your use of this site; your violation of these Terms; your violation of any third-party rights; any content you submit to this site; or your violation of any applicable laws or regulations. This indemnification obligation survives termination of your use of this site.

Privacy Practices at Neck Haven Pillows

Your use of this site is also governed by our Privacy Policy, which describes how Neck Haven Pillows collects, uses, and protects your personal information. Our Privacy Policy is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data collection practices, cookie usage, and your privacy rights under applicable laws including GDPR, CCPA, and other state privacy regulations. By using this site, you consent to the data practices described in our Privacy Policy.

Email Communications from Neck Haven Pillows

If you subscribe to communications from Neck Haven Pillows, you agree to receive periodic emails related to cervical support pillows, sleep health content, product updates, and promotional offers. These communications help you stay informed about our latest pillow innovations and neck pain relief solutions. You may unsubscribe at any time by clicking the unsubscribe link provided in any email or by contacting us directly at the address below. Unsubscribing from marketing emails will not affect transactional or administrative communications related to your inquiries.

Children’s Privacy Protection at Neck Haven Pillows

This site is not directed to children under the age of 13, and Neck Haven Pillows does not knowingly collect personal information from children under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA). If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately using the contact information below. We will promptly investigate and delete any such information from our systems.

Modifications to These Terms by Neck Haven Pillows

Neck Haven Pillows reserves the right to update, modify, or replace these Terms of Use at any time without prior notice. We will indicate the effective date of the latest revision at the top of this page. Material changes to these Terms will be communicated through reasonable notice, which may include posting a prominent announcement on the site or sending an email to registered users. Your continued use of this site after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically to stay informed of any updates.

Modifications to Neck Haven Pillows Website

Neck Haven Pillows reserves the right to modify, suspend, discontinue, or terminate this site or any part of it—including specific features, content sections, or product pages—at any time, with or without notice, and without liability to you. We may make changes to improve user experience, update product information, comply with legal requirements, or for any other reason at our sole discretion. We are not obligated to maintain or support any particular feature or section of the site.

Governing Law for Neck Haven Pillows Terms

These Terms of Use shall be governed by and construed in accordance with the laws of the United States and the State of Oregon, without regard to conflict of law principles. Any disputes, claims, or controversies arising under or relating to these Terms or your use of this site shall be subject to the exclusive jurisdiction of the state and federal courts located in Oregon, United States. You consent to personal jurisdiction in these courts and waive any objection to venue in these courts.

Dispute Resolution with Neck Haven Pillows

Before initiating any legal action against Neck Haven Pillows, you agree to attempt to resolve disputes through good-faith negotiation. Contact us using the information below and provide a detailed description of the dispute. We will work with you to reach a mutually acceptable resolution within 30 days. If direct negotiation fails to resolve the dispute, either party may pursue resolution through binding arbitration in accordance with the rules of the American Arbitration Association, or through applicable legal process as permitted under United States and Oregon law. Arbitration shall take place in Oregon unless otherwise agreed.

Severability of Neck Haven Pillows Terms

If any provision of these Terms of Use is found by a court of competent jurisdiction to be unenforceable, invalid, or in conflict with applicable law, that provision will be limited, modified, or eliminated to the minimum extent necessary to make it enforceable and valid. The remaining provisions of these Terms will remain in full force and effect and continue to bind you and Neck Haven Pillows. The unenforceability of any provision shall not affect the enforceability of any other provision.

Entire Agreement Between You and Neck Haven Pillows

These Terms of Use, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and Neck Haven Pillows regarding your use of this site and supersede all prior or contemporaneous agreements, understandings, representations, and warranties, whether written or oral. No modification, amendment, or waiver of any provision of these Terms shall be effective unless in writing and signed by an authorized representative of Neck Haven Pillows.

Contact Neck Haven Pillows About These Terms

If you have questions about these Terms of Use, need to report a violation, or wish to exercise any rights described herein, please contact us: